If you think you're ready for your trip and are not
sure or are still not convinced you need travel insurance, ask yourself
these critical questions:
- Could you lose any money if you had to cancel
your trip?
- How much would you lose?
- Could you get your money back if you had to
interrupt your trip?
- How much would you have to pay for a last
- minute one-way economy air fare home?
- If you had to stay at your destination longer
than you're supposed to, would your extra hotel and meal expenses
be reimbursed?
- How much would you have to pay?
- Could you manage at your destination without
some of the content of your luggage for more than half a day if it
was delayed?
- How much would you have to pay for toiletries
and other necessities?
- If you became ill or injured, would your emergency
medical expenses be covered?
- How much would a family member or friend have
to pay to come to your bedside if you were hospitalized for several
days?
- In an emergency, would you have to pay up front
for your covered medical expenses?

Q: Why do I need travel insurance?
If I get sick when I'm travelling, won't our government health plan
pay for my medical expenses?
A: Provincial health insurance
plans provide only limited coverage for medical treatment and hospital
costs outside of Canada and USA. If you are injured or become ill while
out of the country, the government plans pay only a portion of your
medical bills. You might have to pay substantial medical bills out of
your own pocket that could amount to thousands of dollars. That's why
it's highly recommended that you purchase travel insurance.
Q: Why would I need Cancellation & Interruption
insurance?
A: Emergencies happen when you least expect it.
You could become sick, lose your job or a family member could have a
medical emergency. Cancellation & Interruption insurance covers
you for those circumstances and protects the financial investment you've
made in your trip. It also protects you if you need to go back home
because of an emergency such as a family member becoming seriously ill
at home, while you are away. Please remember - this coverage must be
purchased within 48 hours of booking your trip.
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Q: I purchased my tickets, cruise or tours from elsewhere,
can I still buy insurance here?
A: Yes, everyone is eligible for the insurance since
it is provided by a third party.
Q. Why should a traveler buy travel insurance?
A. Travel insurance gives travelers coverage for unforeseen
problems, from a cancelled flight to a serious illness—or in rare
cases, even an act of terrorism or the financial default of a travel
supplier. If an illness, accident, or other covered unforeseen circumstance
forces a traveler to cancel or interrupt their plans, they face two
major financial losses—money invested in nonrefundable pre-payments,
and medical expenses that in many instances may not be covered by health
insurance.
Q. What happens if a traveler must cancel their vacation?
A. Often a traveler will lose nonrefundable deposits
and prepayments that can add up to hundreds—or even thousands—of
dollars. A comprehensive travel insurance plan through AIG Travel Guard
can provide trip cancellation coverage for the traveler's vacation investment—the
insurance company reimburses the traveler for all pre-paid, nonrefundable
expenses for a covered loss.
Q. How does trip cancellation and interruption coverage work?
A. It reimburses for forfeited, nonrefundable, unused
payments or deposits if the traveler must cancel or interrupt their
trip due to a covered reason.
Q. What other coverage is typically included in an AIG Travel
Guard travel insurance plan?
A. In addition to trip cancellation and interruption,
the more comprehensive travel insurance plans available today may also
cover emergency medical expenses; emergency medical transportation,
when ordered by a doctor, to the nearest adequate medical facility;
reimbursement for accommodations and expenses incurred due to travel
delays; reimbursement for the purchase of essential items if baggage
is delayed; and coverage against lost, stolen or damaged baggage.
Q. Does travel insurance cover terrorism?
A. Many travel insurance policies do not cover terrorism,
or only cover terrorist acts that occur on foreign soil. Travel insurance
through AIG Travel Guard can cover terrorist incidents both in the United
States and abroad.
Q. Is the financial default of an airline, cruise line or tour
operator covered?
A. Many of AIG Travel Guard's retail insurance programs
include financial default coverage if the program is purchased within
15 days of making the initial trip deposit.
Q. Does AIG Travel Guard offer travel insurance plans tailored
to specific types of travel?
A. Yes. AIG Travel Guard offers travel insurance plans
for an array of budgets, from modest trips to high-end luxury vacations.
There are also products for last-minute getaways and extended trips,
and specific coverage plans for cruise travelers, golf travelers, students,
and sports travel.
Q. How much does travel insurance cost?
A. The cost of travel insurance is based, in most cases,
on the value of the trip and the age of the traveler. Typically, the
cost is five to seven percent of the trip cost.
Q. What else is offered with the purchase of an AIG Travel
Guard plan?
A. To boost travelers' confidence when traveling, AIG
Travel Guard has added LiveTravel® assistance, which provides 24-hour,
"911" emergency travel agency-type services to all standard
retail plans, in case a traveler has to change a flight or a hotel room.
AIG Travel Guard has also added assistance with emergency cash transfers,
pre-trip consultation services (travel advisories, passport requirements,
inoculation information, etc.), and live messaging, which will relay
any e-mail or phone message to family, friends or business associates.
There are hundreds of circumstances that could
cause you to cancel your trip, return home early or force you to seek
emergency medical treatment while traveling.
To demonstrate the importance of purchasing travel
insurance, and emergency travel services, here are 10 common examples
of what could go wrong.
1. It's 10 p.m. and you and your immediate family arrive at the airport
for a connecting flight, only to find that your flight has been cancelled.
Who can assist you with finding new flights to get everyone home?
2. Your bag was lost with your insulin inside.
You need help to locate your bag as soon as possible and have your emergency
prescription filled. Who do you call?
3. Your first visit to Europe, and your passport
and wallet are stolen. Where do you turn for emergency cash, and how
will you get your passport replaced?
4. You're involved in an accident and adequate
medical treatment is not available. Who will help arrange and pay for
a medical evacuation?
5. If your sister-in-law becomes seriously ill
and you must cancel your trip, what happens to your non-refundable deposits
or pre-payments?
6. You arrive in Jamaica and your luggage doesn't.
If it's lost, who will help you find it? If it's delayed, who will pay
for your necessities? If it's stolen, who will pay to replace it?
7. Your cruise line, airline or tour operator
goes bankrupt. Who will pay for your non-refundable expenses? Who will
help get you to your destination?
8. You're walking down a street in Rio and twist
your ankle. Who can help you find an English-speaking physician?
9. Three weeks before your scheduled arrival,
a terrorist incident occurs in the city to which you are planning to
visit. Who will pay if you want to cancel your trip?
10. You are at a beach resort in North Carolina,
and you are forced to evacuate due to an approaching hurricane. Who
will help you evacuate and who will reimburse your lost vacation investment?