1 ). How do I apply payment to my booking?
a). Pay by credit card - CREDIT
CARD AUTHORIZATION FORM
b). Pay by cash and money order (pay to: FlyGreatChina
e-Travel)
c). Payment by money deposite at TD Bank branch
office OR Interac@ email money transfer
- INTERAC® Email Money Transfer :
Do you need to send someone money? Don't know their banking information?
Try an INTERAC Email Money Transfer! All you need is the recipient's
e-mail address to send money in just a few quick and easy steps.
Our company (FlyGreatChina e-Travel) Email address is :
foster@flygreatchina.com
It's a fast and secure way to transfer money. And you can get started
by logging on to CIBC's Online Banking service!
- How it works?
First, you'll need the e-mail address of the person who will receive
the money. You will also need to create a "security question",
which the recipient must answer to complete the transfer. For
more information, pls check TD
Interac Email Money Transfer now
- You also can deposite cash into our company account at TD Bank at
any TD Bank branch. Our company account at TD Bank is 9986
- 5208276 (pay to: FlyGreatChina
e-Travel) . After deposite cash at TD Bank,
please keep your Bank receipt and call our customer service center
ASAP. Then, our ticketing department will issue your E ticekt.
2 ). How do I change or cancal my flights
after it is booked?
Most of our discount tickets have severe penalty
imposed by airlines for cancellation or change of outbound departure
date. The penalty amount vary with airlines and fare types. Usually,
the penalty is about 25% of airfare plus C$50 to C$100 service fee.
Sometimes airlines restrict sale fares to be non-refundable. So, we
recommend you Cancellation and Interruption Insurance.
If you want to change or cancel your flights, please send email to
our support center at FlyGreatChina@hotmail.com
. They will assist you with making changes to your booking within one
business day. The changes made by our support center will be reflected
in your My Bookings
section immediately.
3 ). How do I get an E ticket confirmation?
These are automatically sent to your email after payment has been received
AND the ticket is issued. If you don't receive one, call us (250)884
3389 or email us FlyGreatChina@hotmail.com
4 ). How long can my
reservation be held?
It depends on the airlines and fare types, some
requries same day ticketing, some allows 3-day hold. The trend is that
the lower the fare is, the shorter the holding time is. 14-day hold
is fading out. If your departure date is within a week, the airlines
may require same-day ticketing. Fares are not guaranteed until ticketed
since airlines require us to use the fares at ticketing time. For your
benefit, we advise you to purchase your tickets as soon as possible,
on the day of booking or within next day if possible.
5 ). Do I need to reconfirm
before traveling?
Yes, you should call the airlines 72 hours (Air
China requires 7 days) before departure of each international flight
to reconfirm your seats. You also have to reconfirm your seat before
your return. click here
for airline phone numbers
6 ). What
about traveling with pets?
People traveling with
animals should check with the airline before heading to the airport.
Some airlines are restricting pet transportation.
If you have any other questions,
please send us email FlyGreatChina@hotmail.com,
our agents will try our best to get back to you
within one hour.
